Last updated: 16/03/2026

Privacy Policy

How we protect and handle your personal information

HomePrivacy Policy

1. Introduction

RentPassport is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently.

This Privacy Policy explains how personal data is collected, used, stored, and protected when you use the RentPassport platform.

RentPassport is built, owned, and maintained by:

Kontorva Oy

Business ID: 3570767-1

Sturenkatu 26 lt. 36

00510 Helsinki

Finland

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), Kontorva Oy acts as the data controller.

2. What RentPassport Does

RentPassport is a platform that allows renters to create a verified rental identity that can be shared with landlords, brokers, and property managers.

The platform helps renters present verified information such as:

Identity verification
Income or enrollment verification
Address history
Rental references
Tenancy records

Operators such as landlords or property managers may review these verified profiles when assessing rental applications.

3. Personal Data We Collect

Identity Information

Full name
Date of birth
Passport or identity document information
Face verification data

Contact Information

Email address
Phone number (if provided)

Financial or Professional Information

Employment status
Income documentation
Sponsor information
University enrollment documentation

Address and Housing History

Current and previous addresses
Rental history
Landlord references (if provided)

Technical Information

IP address
Device type
Browser information
Usage logs

Verification Data

Information used to verify documents, identity, or authenticity.

4. Why We Process Personal Data

We process personal data in order to:

Provide the RentPassport platform
Verify identity and documents
Generate verified rental profiles
Allow landlords to review renter information
Maintain tenancy records
Prevent fraud or misuse
Improve platform functionality
Comply with legal obligations

5. Legal Basis for Processing

Under GDPR, our legal bases for processing personal data include:

Performance of a contract
Legitimate interests
Consent
Legal obligations

6. How Data Is Shared

Platform Users

Landlords
Property managers
Brokers
Housing operators

This occurs only when a renter chooses to share their RentPassport profile.

Service Providers

Identity verification
Cloud infrastructure
Analytics
Payment services

Legal Authorities

Where required by law or regulatory authorities.

We do not sell personal data.

7. Data Retention

Personal data is retained only for as long as necessary to:

  • Provide the service
  • Maintain account records
  • Comply with legal obligations

Users may request deletion of their data at any time.

Inactive accounts may be deleted after a defined retention period.

8. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards are implemented, such as:

  • Standard Contractual Clauses (SCCs)
  • Adequate jurisdiction protections

9. Your Rights Under GDPR

Under the GDPR, individuals have the right to:

Access their personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

You also have the right to lodge a complaint with your national data protection authority.

Requests can be sent to: support@kontorva.com

10. Security

RentPassport uses industry-standard security measures to protect personal data, including:

  • Encrypted connections
  • Access controls
  • Secure storage infrastructure

11. Changes to this Policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on the RentPassport website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

support@kontorva.com